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Human Resources Labor Officer - Employee Relations Department, Group Human Resources Supervisory Department (GHRD)

Rakuten

Human Resources Labor Officer - Employee Relations Department, Group Human Resources Supervisory Department (GHRD)

full-timePosted: Sep 3, 2026Japan, Tokyo

Job Description

Job Description:Business OverviewRakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro-sports businesses.Department OverviewGroup Human Resources Supervisory Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.- This is a great opportunity to gain experience in HR operations at a large, diversified company.This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.- You will be able to gain experience in large scale of HR operations.Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.This is a great opportunity for an HR professional to gain experience in a large scale company and promote business improvement measures.- A wide variety of career pathsGroup Human Resources Supervisory Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of PJTs and where there are plenty of long term career paths.Position:Why We HireAs our company continues to undergo remarkable growth and diversification, we need to improve our planning and labor practice operations in the labor field. We are looking for a candidate who will be responsible for a wide range of labor relations initiatives.Position DetailsDepending on your experience and aptitude, you may be entrusted with one of the following tasks- Planning and operation of systems and benefit programs related to working styles(e.g., planning of systems related to working hour management and working conditions, planning of benefit programs and other programs to suit diverse lifestyles, etc.)- Planning and operation of contract management operations for secondment contracts, fixed-term and indefinite-term employment contracts, etc.- Planning and support for improvement of operational efficiency by introducing BPR and RPA- Other services such as revision of rules and regulations, attendance management, and compliance with labor regulationsWe may ask you to participate in PJT within your team and in PJT conducted by other departments beyond your team, as well as in project management.Mandatory Qualifications:- At least 3 years of experience in labor relations in business firm- High level of communication skills- Ability to respond flexibly in a rapidly changing environment- Native-level Japanese proficiencyDesired Qualifications:- Basic knowledge of labor laws- Experience in payroll and social insurance- Experience in IT/Web related companyOthers Information:Additional information on LocationRakuten Crimson House (Tokyo) #corporate #HR #GA #CorporateCommunications #operationdivLanguages:English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Locations

  • Japan, Tokyo

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