Why join Resmed?Full-time permanent role with roster flexibilityWe work on a rotating roster, including flexible weekend arrangements.Brisbane CBD locationJust a 3-minute walk from Roma Street Station with easy access to trains and buses.Healthcare career without healthcare experienceComprehensive training provided, including CPAP therapy, sleep health and clinical support.Make a genuine differenceHelp people improve their sleep, health and quality of life every day.Global healthcare leaderBuild your career with Resmed, a trusted organisation supporting patients in more than 120 countries.About ResmedAt Resmed, we pioneer innovative solutions that help people living with sleep apnoea, COPD and other chronic conditions enjoy healthier, higher-quality lives. Our connected devices and digital health technologies support millions of people worldwide, helping them stay healthier at home and out of hospital.About the RoleThis is more than a retail role.Based in our Brisbane City clinic, you'll support customers as they begin or continue their sleep therapy journey. Combining customer service, education and hands-on clinical support, you'll work closely with physicians and healthcare professionals to help customers achieve the best therapy outcomes.Whether you're coming from retail, hospitality, customer service or healthcare, we'll provide the training and support you need to succeed.What You'll Be DoingWelcome and assist customers in-store and over the phoneConduct basic sleep assessments under clinical guidanceFit and recommend CPAP masks and equipmentEducate customers and families on sleep health and therapy optionsProvide ongoing support and follow-up to help customers stay on trackManage payments, stock levels and day-to-day clinic operationsMaintain a professional, organised and welcoming clinic environmentWhat You'll BringExperience in retail, customer service or a people-focused environmentA caring, patient and empathetic approachStrong communication and active listening skillsConfidence building relationships with customers and healthcare professionalsStrong organisational skills and attention to detailA willingness to learn and develop new skillsHealthcare experience is welcome but not essential.What You'll Get in ReturnCompetitive salary plus superannuation and bonus opportunitiesDiscounted shares on employee share purchase planProduct discountsPaid parental leave and volunteer leaveLife, disability and income protection insuranceEmployee wellbeing and counselling supportPrivate health insurance discountsAnnual flu vaccinations and wellbeing initiativesFinancial education and planning resourcesNovated leasing and salary packaging optionsEducational assistance and ongoing development opportunitiesCareer progression within a global healthcare organisationOur CulturePeople enjoy working at Resmed because they can see the impact of their work every day. You'll be part of a supportive, values-led team where learning is encouraged, achievements are recognised and your development genuinely matters.Apply NowIf you're passionate about helping people, enjoy building relationships and are looking for a role with purpose, we'd love to hear from you.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.