Strategic Account Manager – Wholesale B2B Provider / Enterprise Accounts | Lead with Strategic Impact Brief role summaryA senior strategic sales role responsible for leading ResMed’s largest wholesale and enterprise customer relationships across Australia, shaping long‑term growth, and influencing ANZ B2B strategy through consultative, value‑led partnerships. The role at a glanceSenior B2B / medical sales leadership roleNational portfolio of large enterprise and wholesale customersStrategic, consultative sales focusHigh internal visibility and cross‑functional leadershipTravel required as needed About the role The Strategic Account Manager plays a critical role in the development and execution of ResMed’s Wholesale (WS) B2B strategy. You’ll take ownership of a defined portfolio of ResMed’s largest and most complex customers, leading with insight, value and long‑term partnership thinking.This role goes beyond account management — you’ll influence strategy, shape programs, identify growth opportunities and help guide the broader sales organisation through your leadership, insights and stakeholder engagement.You’ll be supported by a broad, cross‑functional internal team and will work closely with Sales, Clinical, Customer Service, Marketing and Commercial teams to deliver outcomes that matter. About the team This role sits within ResMed’s Wholesale / Provider Sales function, which partners with large B2B customers across Australia to improve access to sleep and respiratory therapy.The team operates at the intersection of strategy, commercial execution and healthcare outcomes, working with enterprise partners to build sustainable, value‑driven growth models across the provider ecosystem. Key responsibilities As Strategic Account Manager, you will:Lead and manage designated national and enterprise accounts across AustraliaBuild and strengthen relationships at national, regional and local levels to embed ResMed solutions into customer business strategiesAct as the primary contact for national account field leadership and key business unitsIdentify customer and market needs through structured engagement and internal feedback loopsDevelop and implement customer programs that support business growth and revenue objectivesSet sales goals per account, forecast quarterly performance and analyse trendsProvide strategic direction to internal sales teams through account intelligence and insightsTransition a portfolio to a less experienced team member, providing coaching for up to 6 monthsSupport the Head of Sales with coaching, mentoring and complex business matters, particularly within the provider channelManage internal channel conflict to ensure outcomes align with ResMed’s broader strategyMaintain accurate account records and activity tracking within SalesforceManage assigned budgets with discipline and cost efficiencyDeliver high‑level corporate and executive‑level presentationsStay informed on reimbursement environments, tools, services and programs impacting customersIdentify and develop new channel relationships and growth opportunitiesContribute to the execution of ResMed’s ANZ strategic plan About ResMed ResMed is a global leader in sleep and respiratory health, supporting millions of people worldwide with innovative medical devices, digital health solutions and connected care technologies.In ANZ, our Wholesale and Provider partnerships play a critical role in improving patient outcomes, enabling scale and driving sustainable growth across the healthcare ecosystem. At ResMed, strategy, care and commercial thinking go hand‑in‑hand. What we’re looking for Required5+ years of successful medical or B2B sales experienceDemonstrated success managing large, complex customer portfoliosStrong strategic and consultative selling capabilityProven ability to lead with business value and commercial insightExperience using Salesforce (SFDC) or similar CRM platformsHigh accountability, strong execution focus and a sense of urgencyExcellent written, verbal and executive‑level communication skillsAbility to travel as required Highly regardedPrior top‑ranked performance in medical or enterprise B2B salesExperience working within the provider, wholesale or healthcare channelExposure to coaching, mentoring or sales leadership responsibilities What makes this role stand outInfluence ANZ‑wide B2B strategy, not just individual accountsPartner with some of ResMed’s largest enterprise customersHigh visibility with senior leaders and cross‑functional teamsOpportunity to shape programs, processes and future capabilityPurpose‑driven work that improves access to healthcare solutions If you’re a strategic, outcomes‑driven sales leader who thrives in complex environments and values long‑term partnerships — we’d love to hear from you.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.