Position SummaryRole and ResponsibilitiesResponsibilitiesProvide detailed technical solutions to troubleshoot issues both onsite and on-call supportTake charge of urgent and serious defected cases as a Technical SpecialistConsult System Air Conditioner’s dealers and contractors in area of technical solutionResponsible for testing and site inspection in commissioning phase Manage Company’s Big Project such as required technical support including good communication with customers.Manage and monitor Outsource Service Technicians’ performanceGather technical information for report preparation and set up team working schedulePerforms other duties as assigned by management /direct supervisorDesign & Planning:Design and calculate for air con drawing in DVM software with cooling load calculation for commercial air conditioners (VRF, DVM chiller).Calculate equipment selection at DVM software and commercial air conditioning system.Review project specifications, drawing and technical requirements.Survey on site and meeting with client’s engineer, architect, contractors and sub-contractors to understand the requirement of air conditioning system and process to support with best system of design and product technical for projects.Site Supervision & Coordination:Resolve technical issues and provide engineering support during project implementation.Corporate with customer service team for project installation, testing & commission and project handover.Skills and QualificationsBachelor or higher in Mechanical and Electrical EngineeringAt least 5 - 10 years working experience in System Air Conditioner, HVAC systemsHaving an intensive experience in Heating Ventilation Air Conditioning (HVAC), willing to learn and adapt knowledge to other related systemEnergetic, mature, positive thinking and service-mindedWell-organized with strong analytical and problem-solving skillsGood communication and interpersonal skillsAbility to travel upcountry as business requiredGood command of English both written and spoken with computer literacy* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.