Job SummaryState Street is seeking an experienced and innovative Agentic Quality Engineering Lead (AVP) to drive the next generation of software quality assurance through AI-powered testing, intelligent automation, and Agentic Engineering practices.This leadership role will be responsible for transforming traditional quality engineering into a scalable, AI-enabled capability by integrating Agentic AI solutions across the software development lifecycle. The successful candidate will lead quality engineering teams, establish enterprise-wide testing strategies, and drive adoption of intelligent testing frameworks, automation platforms, and AI governance practices.The ideal candidate combines deep expertise in quality engineering, software delivery, and test automation with a strong understanding of Generative AI, Agentic systems, and modern software engineering practices.Why this role is important to usAs State Street continues its digital and AI transformation journey, quality assurance must evolve beyond traditional testing approaches.Agentic AI presents a unique opportunity to redesign how quality is planned, engineered, executed, and governed. This role will play a critical part in enabling intelligent quality engineering capabilities that improve delivery velocity, enhance software reliability, strengthen risk controls, and elevate client outcomes.You will help define how AI agents and quality engineers work together to create scalable, compliant, and highly efficient software delivery processes.What you will be responsible forAs Agentic Quality Engineering Lead, you will:Strategy & TransformationDefine and execute the strategic roadmap for Agentic Quality Engineering.Drive quality transformation initiatives aligned with enterprise AI and engineering objectives.Champion adoption of AI-enabled testing practices across development organizations.Establish quality engineering standards, governance models, and operational metrics.Agentic Testing & AI InnovationDesign and implement intelligent testing frameworks leveraging Agentic AI capabilities.Lead development of AI-powered testing solutions including:Autonomous test generationIntelligent test maintenanceSelf-healing automationDefect prediction and analysisRelease risk assessmentPartner with AI engineering teams to validate and govern AI-powered products and solutions.Develop quality assurance strategies for LLM-based applications, copilots, chatbots, and Agentic workflows.Quality Engineering LeadershipLead and mentor distributed Quality Engineering and SDET teams.Drive engineering excellence through automation-first testing practices.Foster a culture of innovation, continuous learning, and technology modernization.Support talent development and succession planning within the QA organization.Test Automation & Delivery ExcellenceDefine enterprise automation strategy and implementation roadmap.Improve automation coverage across UI, API, integration, and non-functional testing.Integrate automated quality gates into CI/CD pipelines.Promote Shift-Left and Shift-Right quality practices.Drive continuous improvement of quality metrics and delivery outcomes.Governance, Risk & ComplianceDefine quality controls for Agentic AI systems and AI-enabled solutions.Ensure compliance with enterprise AI governance, security, and risk management standards.Establish frameworks for:Agent validationOutput evaluationHallucination mitigationTraceability and auditabilityResponsible AI adoptionStakeholder ManagementCollaborate with Product, Engineering, Architecture, Security, and Business stakeholders.Provide executive reporting on quality performance, automation maturity, and operational risks.Influence technology investment decisions related to quality engineering and AI enablement.What we valueThese skills will help you succeed in this role:Strategic leadership and technology visionStrong understanding of modern software engineering practicesAbility to influence senior stakeholders and drive organizational changeExperience leading global teams within complex environmentsPassion for innovation and AI-driven transformationData-driven decision makingExceptional communication and collaboration skillsStrong problem-solving and analytical abilitiesEducation & Preferred QualificationsRequired QualificationsBachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.10+ years of software quality engineering experience.5+ years of leadership experience managing QA and Quality Engineering teams.Proven experience leading enterprise-wide automation initiatives.Strong knowledge of Agile, DevOps, and Software Development Lifecycle (SDLC) practices.Experience working within large-scale enterprise technology environments.Technical ExpertiseExperience with several of the following:Automated testing frameworks (Playwright, Selenium, Cypress, or equivalent)API and service testingCI/CD platformsCloud-native architecturesTest data managementPerformance and resilience testingQuality engineering metrics and reportingAI & Agentic ExperiencePreferred experience in:Generative AI solutionsLarge Language Models (LLMs)Agentic AI platforms and frameworksPrompt EngineeringAI evaluation methodologiesRetrieval-Augmented Generation (RAG)AI governance and responsible AI practicesIntelligent automation platformsPreferred QualificationsMaster's degree in Computer Science, Artificial Intelligence, Engineering, or related discipline.Experience in financial services, banking, or regulated industries.Relevant certifications in Quality Engineering, Cloud, AI, or Agile methodologies.Experience leading AI-enabled software delivery transformation programs.Additional RequirementsAbility to collaborate effectively across global teams and time zones.Strong executive presence and presentation skills.Comfortable operating in a fast-paced, evolving technology environment.Demonstrated ability to lead large-scale transformation initiatives.About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement