Who we are looking forThis role leads the Reconciliation team supporting ABOR/IBOR‑to‑Custody reconciliations in partnership with global State Street teams. The incumbent is accountable for end‑to‑end delivery of reconciliation operations, ensuring service excellence in a dynamic, fast‑paced environment. The role requires strong collaboration with Business Operations and Technology teams to consistently meet client expectations.Why this role is important to usThis is a senior operational and managerial position within the Reconciliation function. The Assistant Vice President serves as the primary point of contact for internal and external stakeholders and is responsible for the timely and accurate delivery of cash and position reconciliations. The role demands hands‑on leadership to ensure SLA adherence, effective issue resolution, and appropriate escalation of unresolved matters.What you will be responsible forProvide day‑to‑day leadership of the Reconciliation Management team across clients and unitsDrive process excellence through proactive management of the reconciliation exception lifecycleOwn service delivery outcomes and client satisfaction, including direct client engagementMaintain a strong risk management and control environmentApply deep operational expertise to identify trends, resolve issues, and implement process improvementsCollaborate with global teams to support timely client issue resolutionManage Client Change Requests impacting enterprise processes and operating modelsCommunicate effectively with clients and senior management, ensuring timely follow‑up and resolutionDevelop, coach, and support team members to build capability and performanceLead transformation initiatives aligned to organizational goalsOwn and manage KPIs, KRIs, and OKRs for the assigned groupDrive cost discipline, budget accountability, and a pay‑for‑performance culturePromote enterprise accountability, cross‑functional collaboration, and influence across regionsEmbed a culture of risk excellence, change, and continuous improvementWhat we valueExtensive experience in asset management operations, including reconciliations and fund accountingBroad industry knowledge gained across multiple asset management disciplinesStrong analytical, problem‑solving, and decision‑making capabilitiesHands‑on experience with reconciliation tools such as TLP/IntelliMatch and manual processesExcellent communication and presentation skills across seniority levelsSelf‑motivated, adaptable, and effective under pressureStrong team orientation with flexibility to operate beyond defined responsibilitiesEducation & Preferred Qualifications:Degree in finance, business, technology, or related field with 7-10 years of relevant industry experienceProven client communication and stakeholder management experienceDeep understanding of Middle and Back Office operations across multiple asset classesStrong knowledge of investment management technologies (TLM/TLP, IntelliMatch)Demonstrated experience in change management and process transformationExposure to technology enablement tools (e.g., SQL, Python, low‑code platforms) is advantageousAdvanced proficiency in MS Excel, Access, Word, and PowerPointAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement