US Hours: 7:30am ET to 4:30pm ETWho we are looking for:The Vice President, CPO Business Management plays a critical role in the day‑to‑day business management, operational reporting, and strategic communication of the Product organization. This role sits at the intersection of content, business management, and execution, supporting the Chief Administrative Officer (CAO) for the CPO.The role is responsible for driving operational rigor and transparency across the CPO through business management reporting, headcount and capacity tracking, risk and control support, OKRs, operating model documentation, and monthly business review (MBR) commentary, while continuing to own and govern Product content and narrative.The individual will bring strong execution discipline, analytical insight, and structured thinking to help Product leadership navigate complex priorities, trade‑offs, and operating challenges with clarity and pace.This role partners closely with the Product CAO and Product leadership to ensure that Product strategy, performance, and risks are clearly articulated, consistently governed, and effectively communicated.The ideal candidate combines strong strategic judgment, executive communication expertise, and operational discipline, with the ability to lead content at scale in a complex, fast‑paced environment.Why this role is important to us:As Product continues to scale in size, complexity, and strategic importance, there is a growing need for strong business management capabilities alongside content and narrative leadership.This role ensures that:Product leadership has clear, reliable insights into performance, capacity, risks, and prioritiesStrategic decisions are supported by consistent reporting and analysisProduct operates with discipline, transparency, and accountabilityMessaging to senior stakeholders reflects both strategy and operational realityThis position is foundational to sustaining operational excellence and execution maturity across the Product organization.What you will be responsible forProduct Business Management & ReportingOwn and facilitate business management reporting for the Product organization, including dashboards, scorecards, and executive‑level summariesProduce monthly business review (MBR) materials and commentary, translating data into clear insights, risks, and actions for leadershipSupport OKR definition, tracking, and reporting, ensuring alignment between strategy, execution, and outcomesDevelop and maintain operating model documentation, including roles, responsibilities, governance forums, and decision rightsHeadcount, Capacity & Resource ManagementPartner with Finance, HR, and the Product CAO to support:Headcount tracking and reportingCapacity and utilization analysisWorkforce planning inputs and hiring approvalsMaintain transparent views into resource allocation and constraints across ProductProduct related Strategic Narrative and data gathering Review Product content and narrative, ensuring clarity, consistency, and alignment with strategic and operational priorities. Write commentaries, where necessary.Translate Product strategy, performance, and risks into clear, compelling executive‑level commentariesCoordinate across teams for content creation for senior forums, leadership updates, and cross‑functional communicationsAct as a liaison between the Product Office and partner teams to ensure messaging accuracy and consistencyEmployee Engagement, Talent & Culture EnablementPartner with the Talent, Learning & Culture (TLC) Council and related workstreams to support employee engagement, learning, and culture initiatives within the Product organization.Coordinate Product participation in enterprise and BU‑level engagement programs, ensuring alignment with Product priorities and capacity.Track and report on engagement‑related metrics, actions, and outcomes, including follow‑through on survey results, action plans, and leadership commitments.Support leadership with materials, reporting, and updates for TLC Council forums, engagement reviews, and related governance meetings.Write commentaries for quarterly internal newsletters and internal social media postsRisk, Controls & Governance SupportSupport Product leadership in risk identification, issue tracking, and control remediation, including coordination with Operational Risk, Compliance, and AuditAssist with documentation and tracking of control actions, governance decisions, and remediation plansHelp embed consistent governance and operating discipline across Product initiativesExecution & Cross‑Functional CoordinationManage and support strategic, tactical, and ad‑hoc initiatives on behalf of Product leadershipAct as a trusted partner to the Product CAO helping drive follow‑through on commitments, decisions, and action itemsCoordinate with Marketing, Sales Support, Finance, HR, Risk, and other CAO functions to ensure aligned executionOperational Excellence & EnablementDrive continuous improvement in business management processes, leveraging tools, templates, and automation where appropriateLeverage AI tools (including Copilot) to improve reporting efficiency, insight generation, and content qualityMentor junior team members and help build a strong bench of business management and content talentSupport ad hoc strategic initiatives and projects as neededWhat we valueThese skills will help you succeed in this role:Demonstrated experience in business management, CAO, chief of staff, or strategy support rolesStrong ability to translate data into executive‑ready insights and narrativesExperience with headcount, financial, and workforce data, and comfort working across Finance and HR partnersProven ability to operate in a matrixed, fast‑paced, and highly regulated environmentStrong execution rigor with an ability to manage ambiguity and competing prioritiesAdvanced PowerPoint and Excel skills; familiarity with AI‑enabled productivity tools (e.g., Copilot)High emotional intelligence, sound business judgment, and discretion when supporting senior leadersAbility to act as a trusted advisor, balancing challenge with partnershipEducation & Preferred QualificationsOverall, 15+ years of work experience.8+ years of relevant business/product experience; prior experience in CAO, business management, strategy, consulting, or transformation roles strongly preferredExperience supporting senior leaders within Product, Investment Services, or adjacent financial services functions a plusBachelor’s degree required; MBA or advanced degree preferredAdvanced proficiency in Microsoft Excel and PowerPointAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement