The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT FULFILLMENT Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest-first culture on your teamRetail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales goalsProcess improvements and workload efficiencyLeading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating, and retaining talentAs a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experienceEnsures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operationsActively observes and provides feedback, holding team members accountable while recognizing great guest experience momentsReviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experienceDemonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standardLead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your direct leaderUtilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standardsReview all fulfillment reporting to identify gaps and develop a plan to resolveWith direction from your direct leader, create daily plans for your teamBe an expert of operations, accuracy, process and efficiencyEnable efficient delivery to our guests by leading pickup and ship from store workloadEvaluate and recommend candidates for open positions and develop a guest-centric team. Support your direct leader in their onboardingWith your direct leader, establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations. Close any training gaps through coaching conversationsEnsure the team is following food safety guidelines and selecting fresh food items for guestsEnsure supplies are ordered timely and stocked. Partner with your direct leader for orderingIf applicable, as a key carrier, follow all safe and secure training and processesOccasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needsDemonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiencesAlways demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentLead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accuratelyModel the execution of physical security processes in order to enhance the instore security cultureSupport merchandise protection strategies across the total store, including ordering, storage and application as directed by best practicesLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsAddress all store emergency and compliance needsSupport guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work withYou thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to successYou are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitude toward all guests and other team membersEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from othersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedFlexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryBenefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.