Regional Service Manager
Tesla
Regional Service Manager
Job Description
What You’ll DoService and Bodyshop network expansion, identifying partners & onboarding them.Manage and support Tesla’s Service and Bodyshop repair Network across India, ensuring high standards in daily operations, service, and parts performance.Provide regional technical and operational support for collision repair activities.Deliver on‑site coaching and guidance to Service and Body Shop technicians on Tesla repair standards and best practices.Monitor network performance and identify trends, risks, and improvement opportunitiesIdentify field training needs and support the development and deployment of training programs.Conduct audits to ensure compliance with Tesla repair standards, processes, and quality expectations.Support service and parts operations alignment across the network to improve efficiency and customer experience.Engage with external stakeholders, including insurance partners, and support technical presentations or workshops where required.Drive continuous improvement initiatives across the Service and Body Repair Network.Prepare regular reports on operational performance, key issues, and action plans.Manage multiple priorities independently in a fast‑paced, field‑based environment.Ensure full compliance with Tesla safety standards, policies, and local regulatory requirements.Perform additional duties as required to support regional business objectives. What You’ll Bring10+ years of experience in managing network workshops. Strong ability to work independently with excellent organization, planning, and documentation skills.Experience in operations management, technical support, or network management.Solid understanding of collision repair principles, including structural repair, panel alignment, and workshop tooling/equipment.Proven ability to coach, influence, and drive performance improvements across external partners or stakeholders. Strong analytical mindset with the ability to identify trends and translate data into actionable insights.Excellent oral and written communication skills as well as the ability to follow instructions requiredProficiency in Microsoft Word, PowerPoint, Excel, and OutlookHigh level of professionalism, integrity, and adaptability in a dynamic environment.Ability to establish and maintain cooperative working relationships with internal teams and external partners.Valid Driver’s License and a good driving record with at least 2 years of driving experience and insurable.
Locations
- Mumbai, Maharashtra, India
Skills Required
- managing network workshopsintermediate
- operations managementintermediate
- Microsoft Wordintermediate
Required Qualifications
- 10+ years of experience in managing network workshops. (experience, 10 years)
- Strong ability to work independently with excellent organization, planning, and documentation skills. (experience)
- Experience in operations management, technical support, or network management. (experience)
- Solid understanding of collision repair principles, including structural repair, panel alignment, and workshop tooling/equipment. (experience)
- Proven ability to coach, influence, and drive performance improvements across external partners or stakeholders. Strong analytical mindset with the ability to identify trends and translate data into actionable insights. (experience)
- Excellent oral and written communication skills as well as the ability to follow instructions required (experience)
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook (experience)
- High level of professionalism, integrity, and adaptability in a dynamic environment. (experience)
- Ability to establish and maintain cooperative working relationships with internal teams and external partners. (experience)
- Valid Driver’s License and a good driving record with at least 2 years of driving experience and insurable. (experience, 2 years)
Responsibilities
- Service and Bodyshop network expansion, identifying partners & onboarding them.
- Manage and support Tesla’s Service and Bodyshop repair Network across India, ensuring high standards in daily operations, service, and parts performance.
- Provide regional technical and operational support for collision repair activities.
- Deliver on‑site coaching and guidance to Service and Body Shop technicians on Tesla repair standards and best practices.
- Monitor network performance and identify trends, risks, and improvement opportunities
- Identify field training needs and support the development and deployment of training programs.
- Conduct audits to ensure compliance with Tesla repair standards, processes, and quality expectations.
- Support service and parts operations alignment across the network to improve efficiency and customer experience.
- Engage with external stakeholders, including insurance partners, and support technical presentations or workshops where required.
- Drive continuous improvement initiatives across the Service and Body Repair Network.
- Prepare regular reports on operational performance, key issues, and action plans.
- Manage multiple priorities independently in a fast‑paced, field‑based environment.
- Ensure full compliance with Tesla safety standards, policies, and local regulatory requirements.
- Perform additional duties as required to support regional business objectives.
Tags & Categories
Answer 10 quick questions to check your fit for Regional Service Manager @ Tesla.
10 Questions
~2 Minutes
Instant Score