The Role:At Tesla, our Tesla Advisors / Sales Advisors consistently deliver an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.As a Tesla Advisor / Sales Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla. We have created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.Responsibilities:Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomeUnderstand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer ProfileEducate and excite guests by answering their questions and providing a tailored experience based upon their interests and agendaDemonstrate a mastery of all Tesla products and services, as well as local incentives for EV ownersHelp Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potentialRegularly update the CRM system to ensure accurate and timely sales and delivery information is available to managementPrepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level Requirements:Customer service experience would be an advantagePositive, enthusiastic and passionate about the changes in the personal transportation industryAbility to understand and convey business issues and technical conceptsStrong sense of team mentality and reliabilityStrong communication skills and attention to detailDemonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentivesAbility to work evenings and weekendsWelcome candidates from all industries without sales and automotive experienceMUST have and maintain a valid driver’s license and an acceptable and safe driving record