Health & Wellbeing Manager MEARole PurposeAs part of the Commercial Strategy team and managing currently a team of two, this critical role owns the design, evolution, and commercialisation of Cigna’s Health & Wellbeing proposition across MEA, ensuring it is structured, scalable, and aligned to client and business priorities.This role is responsible for evolving our offering from ad hoc event-based activity to a structured, data-led, and commercially relevant wellbeing proposition — supporting client engagement, attraction, retention, and differentiation.The role combines wellness, business strategy, product development, client advisory, and governance, working closely with Commercial, Clinical, Operations, and external partners.Key ResponsibilitiesStrategy & Proposition DevelopmentDefine and continuously evolve the regional Health & Wellbeing strategy aligned to business prioritiesTranslate global capabilities into a locally relevant, commercially viable MEA propositionDevelop structured frameworks (e.g., wellbeing calendars, service models, playbooks) to standardise deliveryIdentify gaps in the current offering and lead development of new solutionsProduct & Vendor ManagementOwn the Health & Wellbeing product ecosystem (e.g. digital solutions, EAP, partners), including evaluation, selection, on-going performance management, and lifecycle management including embedding internally within the businessOwn RFP processes, vendor assessments, and commercial/operational evaluationEnsure all wellbeing solutions are scalable, operationally viable, and aligned to client needsWorking with Marketing Dept to define and create impactful and health literate collateralsClient & Commercial EnablementAct as subject matter expert for Health & Wellbeing across Sales and Client Management teamsSupport key client conversations, particularly for strategic or complex accountsDevelop tools and materials to enable client-facing teams (e.g., playbooks, FAQs, training, proposals)Contribute to client retention, differentiation, and growth through a stronger wellbeing propositionProgram Design & OversightOversee design of client wellbeing approaches (e.g., annual plans, thematic campaigns, multi-channel strategies)Provide direction to delivery teams (Wellbeing Coordinators) to ensure consistent, high-quality executionShift delivery away from reactive events towards structured, insight-led programmesData, Insights & ImpactDefine approach to measuring wellbeing engagement and utilizationAnalyse multiple data sources (e.g., client feedback, utilisation, claims insights) to inform recommendationsProvide clear, practical insights to internal stakeholders and clients (without over-claiming outcomes)Use insights to continuously refine proposition and prioritiesGovernance & Process ImprovementEstablish clear governance for wellbeing services (roles, responsibilities, handoffs across teams)Identify and address operational gaps impacting delivery (e.g., onboarding, transmittals, comms)Ensure alignment between Commercial, Operations, and Product functionsDrive consistency and clarity to enable and oversee operational deliveryInternal Stakeholder LeadershipWork closely with Sales, Client Management, Operations, Marketing, and FinanceAct as the central point for wellbeing strategy and decision-makingBuild alignment across functions while maintaining clear ownership boundariesInternal Stakeholder LeadershipLead and develop the wellbeing teamSet delivery standards and prioritiesSuccess in this role would be measured againstClient adoption of wellbeing propositionEngagement/utilisation ratesContribution to retention / renewal conversationsSales enablement (e.g. usage in proposals)Delivery consistency across accountsCapabilities & ExperienceEssentialProven experience in health & wellbeing strategy, corporate wellbeing, or employee benefitsStrong experience in programme design, not just deliveryExperience working with clients or stakeholders in a commercial / B2B environmentAbility to translate broad concepts into structured, practical frameworkStrong stakeholder management across multiple functionsExperience working with vendors / external partnersClinical background (preferred)DesirableExperience in international healthcare, insurance, or employee benefitsExposure to data-driven wellbeing or population health approachesExperience building or evolving propositions in a growing / ambiguous environmentAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.