Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.DESCRIPTION:As an Executive IT Support Liaison, you will play a crucial role in ensuring the seamless functioning of technology and information systems for our organization's executive team. You will be the primary point of contact for high-level executives, providing them with dedicated IT support and assistance. Your responsibilities will encompass technical support, troubleshooting, communication, security, and overall technology management for executives. Most meaningfully you partner with our executive team to help assist in our mission to enable our customers to make the world healthier, cleaner and safer.Key ResponsibilitiesLeverage PPI to enable constant improvementProvide regular updates to management as requested by leadMonitor the ticketing system and executive support dashboard to ensure assistance is provided in a timely mannerDeploy, support and tackle issues with equipment including workstations, phones, mobile devices, printers, scanners, faxes, office A/V and multifunction devicesAdvise executive colleagues on technology standard processes and perform preventative maintenance in conjunction with Global IT standards and Leadership IT Support recommendationsMaintain the highest level of adaptability by being attentive, enthusiastic, resourceful and by showing a sense of urgency and professionalismAssisting and providing support to leadership team and executive admins leading up to and during all meetings with set up and monitoringRequirements / QualificationsBachelor’s degree in a technical or related field is preferred but not required. Candidates with relevant hands-on experience or demonstrated success in a related role are strongly encouraged to applyYou have Superior work ethic“customer first” attitudeYou are innovativeYou provide “white-glove” treatment to colleaguesYou enjoy meeting people and building relationships with colleaguesYou have a sense of urgency—but also the ability to keep your coolYou are punctual!You are enthusiastic about learning new technologies and processesYou can work with minimum supervision and be self-motivatedYou are agile at finding the right solution in any situationMaintain adaptabilityBuild and document day-to-day process Travel Requirement: <25%Technical:Using and supporting Windows 11, Office365 Products, Microsoft Teams, iOS devicesExperience in ServiceNowAccessing/Analyzing Data in PowerBIMac Hardware/OS, PC Hardware/OSVideo Conferencing hardwareTownhall/Event ProductionDell/MaciPhone/iPadOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for those requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the process.This telephone line is reserved solely for those with disabilities requiring accessibility assistance or an accommodation when applying for jobs. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.Compensation and BenefitsThe salary range estimated for this position based in Massachusetts is $91,700.00–$122,200.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards