Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.Requirements:Advanced Degree, with no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments.Preferred experience in Ion Chromatography and HPLC.Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical fieldAdditional relevant certifications are advantageousStrong electronics and mechanical troubleshooting skillsExperience with ultra-high vacuum systems and high voltage equipment preferredExcellent customer service and communication skills, both written and verbalStrong organizational and time management capabilitiesProficiency with Microsoft Office suite and service management softwareAbility to read and interpret technical documentation and schematicsValid driver's license and ability to travel up to 50-75% within assigned territoryPhysical ability to lift up to 50 lbs and work in various laboratory environmentsProficiency in English required; additional languages beneficialStrong problem-solving abilities and capacity to work independentlyAdherence to safety protocols and quality standardsAbility to respond to customer needs with short noticeAbility to effectively train and support customers on equipment operationExperience documenting service activities and preparing detailed reportsDemonstrated success in meeting customer satisfaction goalsCompensation and BenefitsThe hourly pay range estimated for this position based in New York is $28.85–$51.92.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards