Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAbout the RoleAt Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Every day, our teams support scientific discoveries, healthcare innovations, and life-changing therapies that positively impact millions of people worldwide.As an Order Management Support Specialist, you will play a key role in supporting customers and sales teams across the Benelux region. Acting as a central point of coordination, you will manage quotations, process customer orders, maintain customer master data, and ensure smooth order fulfilment through close collaboration with multiple internal stakeholders.This role combines order management, sales support, stakeholder coordination, and operational excellence in a dynamic international environment. It is ideal for someone who enjoys working with complex processes, maintaining high levels of accuracy, and driving issues through to resolution.Why Join Our Team?You'll be joining a young, collaborative, and growing team where new colleagues are supported from day one. The team works closely together, values open communication, and actively contributes to process improvements and operational excellence initiatives.This role offers exposure to multiple business functions, international stakeholders, and complex order management processes, while providing opportunities for continuous learning and long-term career development.What You'll DoManage customer orders throughout the order lifecycle, ensuring accuracy and timely processingSupport quotation activities and coordinate with Sales Account Managers and other internal stakeholdersMaintain customer master data and ensure high levels of data qualityMonitor order progress and proactively follow up on open actions and exceptionsSupport invoicing-related activities and order fulfilment processesInvestigate and resolve order-related issues and escalationsCollaborate with Sales, Operations, Manufacturing, and other internal teams to ensure smooth order executionMaintain accurate documentation and system recordsSupport process improvement and operational excellence initiatives​What We're Looking ForFluent English plus an additional European language Ideally minimum 2 years of professional experience in customer service, customer operations, order management, sales support, logistics, or a related environmentPrevious exposure to ERP systems or operational platformsStrong attention to detail and commitment to accuracyExcellent communication and stakeholder management skillsAbility to manage multiple priorities and follow complex processesStrong problem-solving and organizational skillsProactive mindset and willingness to continuously learn and improveNice to HaveSAP experienceSalesforce experienceExperience in multinational or shared service environmentsWhat We OfferCompetitive compensation package and annual performance bonusHybrid working modelStructured onboarding and trainingExposure to SAP and other business systemsInternal career development opportunitiesLanguage development opportunitiesParticipation in process improvement and automation initiativesModern office environment and comprehensive benefits packageReady to Make an Impact?Join a team where your expertise helps ensure the smooth execution of critical business processes that support scientific innovation around the world.If you're looking for a role where you can develop your operational expertise, work with international stakeholders, and grow your career within a global organization, we'd love to hear from you.