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Sr Director, Global Accounts

Thermo Fisher Scientific

Sr Director, Global Accounts

full-timePosted: Aug 18, 2026Updated: Sep 1, 2026USA, Massachusetts, Remote (Remote)

Job Description

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Senior Director, Global Strategic AccountsPosition SummaryThe Senior Director, Global Strategic Accounts, is a senior commercial leader responsible for driving enterprise growth, strategic partnerships, and global account performance across the company’s most critical customers, including leading pharmaceutical organizations, contract testing laboratories (CTLs), and select global strategic accounts.This role combines direct account ownership, enterprise selling, and people leadership. The successful candidate will lead a team of Global Account Leaders while personally managing a select group of flagship, high-value global accounts.Operating within a Global Account Management (GAM) framework, this leader will define and execute multi-year account strategies, build executive-level partnerships, and deliver measurable commercial outcomes through cross-business collaboration.Scope & Scale of RoleDirect ownership of a portfolio of global strategic accounts representing significant annual revenue (+$300M)Direct management of 2–5 flagship global accounts, including top-tier pharmaceutical and CTL customersLeadership of a team of Global Account Managers across multiple regions (Americas, EMEA, APAC)Accountability for global revenue growth, pipeline, and long-range account planningResponsibility for influencing multi-BU engagement across a diverse portfolio of products, services, and solutionsEngagement with C-suite and senior executive stakeholders, both internally and within customer organizationsOperates in a highly matrixed, global environment, requiring alignment across commercial, product, and operational teamsKey ResponsibilitiesGlobal Account Strategy & ExecutionDefine and lead multi-year global account strategies aligned to customer priorities and business objectivesTranslate strategy into clear execution plans, pipeline development, and revenue outcomesIdentify and capture whitespace opportunities across regions, BUs, and service offeringsDrive disciplined account planning aligned to GAM standardsCommercial Leadership & Results DeliveryOwn and deliver against revenue, growth, and profitability targets for assigned accountsLead complex, multi-region deal strategies, including enterprise agreements and long-term partnershipsBuild and maintain a robust, high-quality pipeline with accurate forecastingChampion value-based selling and measurable customer impactInitiate and scale strategic programs and projects that unlock new growthPeople Leadership & Team PerformanceLead, coach, and develop a high-performing global account teamEstablish clear performance expectations, KPIs, and accountability mechanismsBuild organizational capability in strategic selling, account planning, and executive engagementDrive a culture of ownership, collaboration, and results orientationEnterprise & Cross-BU OrchestrationAlign and mobilize resources across Business Units, regions, and functions to deliver integrated solutionsDrive execution of a “One Company” approach within strategic accountsInfluence senior internal stakeholders to prioritize investments and strategic initiativesBalance global consistency with regional execution needsExecutive Customer EngagementBuild trusted relationships with C-suite and senior decision-makersAct as executive sponsor for top-tier accountsLead executive business reviews, governance forums, and strategic planning sessionsServe as the senior escalation point for complex, high-impact issuesPerformance Management & GovernanceEstablish strong operating cadence, governance, and communication rhythmsTrack and drive performance across revenue, pipeline, customer satisfaction, and strategic initiativesIdentify risks early and implement corrective actionsPartner with Finance on forecasting and long-range account planningQualificationsBachelor’s degree required; advanced degree (MBA or scientific discipline) preferred12–15+ years of experience in strategic account management, enterprise sales, or commercial leadership within life sciencesStrong experience managing global pharmaceutical and/or contract testing laboratory (CTL) accountsProven track record of owning and growing large, complex, multi-region accounts with clear revenue accountabilityDemonstrated success in leading and developing high-performing teams in a matrixed organizationStrong executive presence with experience engaging C-level stakeholdersKey CompetenciesStrategic thinking with strong execution disciplineResults orientation and commercial accountabilityExecutive relationship managementCross-functional leadership and influenceFinancial and business acumenComplex negotiation and deal leadershipWhat Success Looks LikeConsistent delivery against revenue and growth targets across strategic accountsExpansion of share of wallet and enterprise partnerships within pharma and CTL customersStrong, durable C-suite relationships and customer advocacyA high-performing, accountable global account teamCompensation and BenefitsThe salary range estimated for this position based in Massachusetts is $205,400.00–$273,800.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Locations

  • USA, Massachusetts, Remote (Remote)
  • USA, New Jersey, Remote (Remote)
  • USA, New York, Remote (Remote)
  • USA, West Virginia, Remote (Remote)
  • USA, New Hampshire, Remote (Remote)
  • USA, North Carolina, Remote (Remote)
  • USA, Texas, Remote (Remote)
  • USA, Florida, Remote (Remote)
  • USA, Virginia, Remote (Remote)

Skills Required

  • strategic account managementintermediate

Required Qualifications

  • Bachelor’s degree required; advanced degree (MBA or scientific discipline) preferred (degree in scientific discipline)
  • 12–15+ years of experience in strategic account management, enterprise sales, or commercial leadership within life sciences (experience, 15 years)
  • Strong experience managing global pharmaceutical and/or contract testing laboratory (CTL) accounts (experience)
  • Proven track record of owning and growing large, complex, multi-region accounts with clear revenue accountability (experience)
  • Demonstrated success in leading and developing high-performing teams in a matrixed organization (experience)
  • Strong executive presence with experience engaging C-level stakeholders (experience)
  • Key Competencies (experience)
  • Strategic thinking with strong execution discipline (experience)
  • Results orientation and commercial accountability (experience)
  • Executive relationship management (experience)
  • Cross-functional leadership and influence (experience)
  • Financial and business acumen (experience)
  • Complex negotiation and deal leadership (experience)
  • What Success Looks Like (experience)
  • Consistent delivery against revenue and growth targets across strategic accounts (experience)
  • Expansion of share of wallet and enterprise partnerships within pharma and CTL customers (experience)
  • Strong, durable C-suite relationships and customer advocacy (experience)
  • A high-performing, accountable global account team (experience)

Responsibilities

  • Global Account Strategy & Execution
  • Define and lead multi-year global account strategies aligned to customer priorities and business objectives
  • Translate strategy into clear execution plans, pipeline development, and revenue outcomes
  • Identify and capture whitespace opportunities across regions, BUs, and service offerings
  • Drive disciplined account planning aligned to GAM standards
  • Commercial Leadership & Results Delivery
  • Own and deliver against revenue, growth, and profitability targets for assigned accounts
  • Lead complex, multi-region deal strategies, including enterprise agreements and long-term partnerships
  • Build and maintain a robust, high-quality pipeline with accurate forecasting
  • Champion value-based selling and measurable customer impact
  • Initiate and scale strategic programs and projects that unlock new growth
  • People Leadership & Team Performance
  • Lead, coach, and develop a high-performing global account team
  • Establish clear performance expectations, KPIs, and accountability mechanisms
  • Build organizational capability in strategic selling, account planning, and executive engagement
  • Drive a culture of ownership, collaboration, and results orientation
  • Enterprise & Cross-BU Orchestration
  • Align and mobilize resources across Business Units, regions, and functions to deliver integrated solutions
  • Drive execution of a “One Company” approach within strategic accounts
  • Influence senior internal stakeholders to prioritize investments and strategic initiatives
  • Balance global consistency with regional execution needs
  • Executive Customer Engagement
  • Build trusted relationships with C-suite and senior decision-makers
  • Act as executive sponsor for top-tier accounts
  • Lead executive business reviews, governance forums, and strategic planning sessions
  • Serve as the senior escalation point for complex, high-impact issues
  • Performance Management & Governance
  • Establish strong operating cadence, governance, and communication rhythms
  • Track and drive performance across revenue, pipeline, customer satisfaction, and strategic initiatives
  • Identify risks early and implement corrective actions
  • Partner with Finance on forecasting and long-range account planning

Benefits

  • general: This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • general: A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • general: Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • general: At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • general: Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • general: Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
  • general: A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • general: Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • general: At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • general: Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • general: Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
  • general: For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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