Market Sales Coordinator
United Rentals
Market Sales Coordinator
Job Description
Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Market Sales Coordinator, you will support Strategic Account Managers and Market Sales Managers by being a dedicated point of contact for orders, sourcing, logistics and account coordination. You will work closely with these assigned Managers on contract terms, pricing and fulfillment. Your primary focus is on capturing rental equipment orders and fulfillment but will also participate in activities that support building customer trust, retention and promoting UR total value proposition. You will do so in a manner that supports customer advocacy and United Rentals revenue growth for all business units. Your overall objective is to deliver the highest possible levels of order fulfillment and customer satisfaction. What you'll do:Constantly capture and execute customer orders with a high degree of urgencyWork with Inside Sales Reps from all business units in the market, actively source equipment, arrange transportation, and develop orders accurately across all UR general rental and Specialty branchesProvide customers viable, well thought-out equipment alternatives if certain equipment is not availableMaintain high familiarity and skill within UR One, UR Control, Total Control, mobile apps and Sales ForceIdentify and communicate opportunities to increase profitability and expand customer equipment mixProvide equipment, on-rent, and invoice level reporting to customers as requested or scheduledRespond to and diffuse customer objectionsMonitor customer feedback surveys and interject as neededOther duties as assigned.Requirements:Bachelor’s Degree preferred or 3 years of customer service experienceStrong customer service orientationStrong communication and presentation skillsSolid computer skills and knowledge of most current business softwareIndependent worker and self-starter with strong self-imposed structureKnowledge of equipment rental industry, Total Control, ERP systems, and pricing for rates, freight, and overtimeAbility to multi-task and interact with customers via phone, email, text or webStrong sense of urgencyWhy join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureExplore our comprehensive U.S. benefit offerings For Canadian benefits, click hereUnited Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Locations
- OH, Branch C52 Westerville
Skills Required
- most current business softwareintermediate
- equipment rental industryintermediate
Required Qualifications
- Bachelor’s Degree preferred or 3 years of customer service experience (experience, 3 years)
- Strong customer service orientation (experience)
- Strong communication and presentation skills (experience)
- Solid computer skills and knowledge of most current business software (experience)
- Independent worker and self-starter with strong self-imposed structure (experience)
- Knowledge of equipment rental industry, Total Control, ERP systems, and pricing for rates, freight, and overtime (experience)
- Ability to multi-task and interact with customers via phone, email, text or web (experience)
- Strong sense of urgency (experience)
- Bachelor’s Degree preferred or 3 years of customer service experience (experience, 3 years)
- Strong customer service orientation (experience)
- Strong communication and presentation skills (experience)
- Solid computer skills and knowledge of most current business software (experience)
- Independent worker and self-starter with strong self-imposed structure (experience)
- Knowledge of equipment rental industry, Total Control, ERP systems, and pricing for rates, freight, and overtime (experience)
- Ability to multi-task and interact with customers via phone, email, text or web (experience)
- Strong sense of urgency (experience)
Responsibilities
- Constantly capture and execute customer orders with a high degree of urgency
- Work with Inside Sales Reps from all business units in the market, actively source equipment, arrange transportation, and develop orders accurately across all UR general rental and Specialty branches
- Provide customers viable, well thought-out equipment alternatives if certain equipment is not available
- Maintain high familiarity and skill within UR One, UR Control, Total Control, mobile apps and Sales Force
- Identify and communicate opportunities to increase profitability and expand customer equipment mix
- Provide equipment, on-rent, and invoice level reporting to customers as requested or scheduled
- Respond to and diffuse customer objections
- Monitor customer feedback surveys and interject as needed
- Other duties as assigned.
- Constantly capture and execute customer orders with a high degree of urgency
- Work with Inside Sales Reps from all business units in the market, actively source equipment, arrange transportation, and develop orders accurately across all UR general rental and Specialty branches
- Provide customers viable, well thought-out equipment alternatives if certain equipment is not available
- Maintain high familiarity and skill within UR One, UR Control, Total Control, mobile apps and Sales Force
- Identify and communicate opportunities to increase profitability and expand customer equipment mix
- Provide equipment, on-rent, and invoice level reporting to customers as requested or scheduled
- Respond to and diffuse customer objections
- Monitor customer feedback surveys and interject as needed
Benefits
- general: United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
- general: At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
- general: United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
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