Service Manager
United Rentals
Service Manager
Job Description
Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Service Manager at a United Rentals Mobile Storage branch, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.What you'll do:Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processesStaff location adequately based on skills and workloadResponsible for R&M, P&L and associated costs/budgetLead, plan, measure and continuous improvement of all service and maintenance performance metricsOversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost controlMaintain knowledge of current DOT RequirementsEnsure training and focus to avoid preventable accidents and other DOT CitationsEvaluate performance and promotability of team members. Identify and provide necessary skills training and regular coachingPromote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communicationOther duties assigned as neededRequirements:High School diploma required; trade-school degree a plus; bachelor’s degree preferredValid driver's license with acceptable driving recordExtensive Equipment Fleet Maintenance and leadership experience5 years’ service and maintenance experience and a minimum of 3 years supervisory experienceStrong motivational and leadership skillsExcellent customer service skillsStrong knowledge of maintenance accounting and P&LBasic computer skills (Excel)This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureExplore our comprehensive U.S. benefit offerings For Canadian benefits, click hereUnited Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Locations
- USA, IN, Indianapolis
Skills Required
- maintenance accountingintermediate
Required Qualifications
- Ensure training and focus to avoid preventable accidents and other DOT Citations (experience)
- Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching (experience)
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication (experience)
- High School diploma required; trade-school degree a plus; bachelor’s degree preferred (degree)
- Valid driver's license with acceptable driving record (experience)
- Extensive Equipment Fleet Maintenance and leadership experience (experience)
- 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience (experience, 5 years)
- Strong motivational and leadership skills (experience)
- Excellent customer service skills (experience)
- Strong knowledge of maintenance accounting and P&L (experience)
- Basic computer skills (Excel) (experience)
- High School diploma required; trade-school degree a plus; bachelor’s degree preferred (degree)
- Valid driver's license with acceptable driving record (experience)
- Extensive Equipment Fleet Maintenance and leadership experience (experience)
- 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience (experience, 5 years)
- Strong motivational and leadership skills (experience)
- Excellent customer service skills (experience)
- Strong knowledge of maintenance accounting and P&L (experience)
- Basic computer skills (Excel) (experience)
- This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. (experience)
Responsibilities
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
- Maintain knowledge of current DOT Requirements
- Ensure training and focus to avoid preventable accidents and other DOT Citations
- Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
Benefits
- general: United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
- general: At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
- general: United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
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