Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations. The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more. Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment. This position requires one to be self-motivated, have time management skills, and a customer first mentality.Pay Rate: $50,000+ DOESchedule: Monday- Friday, occasional Saturdays. Starts at 8am.Benefits: We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more.Preferred Qualifications:Bachelor’s Degree in Computer Science OR related field experience2 years or more of Network Administration OR willing to learn.Experience working with Microsoft O365 and Office ApplicationsIndependent worker with the ability to manage multiple projects simultaneously.Strong communication, customer service, and time management skills required.Essential Duties and Responsibilities:Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned.Installation, configuration and troubleshooting of TCP/IP networkingConfiguration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshootingMaintain phone systems at multiple locationsMicrosoft windows end user configuration (profiles, printers, application configuration)Cisco router installation and configurationiPad, iPhone / Andriod device configuration, troubleshooting, and repairMinimum Requirements:Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.Demonstrated proficiency in at least four of the following areas:Windows 11WYSE WintermsCitrix ServerTelecom and VoIP phonesAV – conference rooms and TVsPrinters / PC laptop / desktop supportCisco / Meraki Routers / General NetworkingWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.