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Operations Supervisor

Waste Connections

Operations Supervisor

full-timePosted: Sep 2, 2026Updated: Sep 3, 20263092-Groot East

Job Description

Groot / Waste Connections is seeking a safety-focused Operations Supervisor to join our growing team in Elk Grove Village, IL. This is a fantastic opportunity for a natural leader with a background in logistics, transportation, or waste management operations who is ready to take the next step in their career.In this role, you’ll supervise garbage truck drivers, oversee daily route operations, manage dispatch, and drive safety performance. You'll also be mentored and trained for potential future leadership roles within our organization.Key Responsibilities:Supervise and support solid waste collection crews and route driversAssign daily work schedules and adjust routes and staffing as neededConduct safety audits, toolbox talks, and monthly safety meetingsMonitor service quality and perform field inspectionsInvestigate and resolve customer service issues related to waste collectionOversee the Dispatch Department, ensuring smooth and efficient operationsMaintain up-to-date employee records and performance documentationAdminister progressive discipline as needed, in line with company policyComplete quarterly performance reviews for all driversOther duties as assignedQualifications:Minimum 2 years of supervisory experience, preferably in waste management, logistics, or transportationCDL (Commercial Driver’s License) preferred or willingness to obtainExperience with route management, dispatch operations, or fleet supervisionStrong leadership, organizational, and problem-solving skillsBachelor’s degree preferred but not requiredWillingness to relocate for promotion within the company (a plus)Why Join Waste Connections?Be part of a stable, recession-resistant industryAccess to growth and advancement opportunities across the U.S.Competitive compensation and benefits packageSafety-first culture backed by a nationally recognized environmental services leaderSuccessful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future"Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status#ACOpsSup

Locations

  • 3092-Groot East

Skills Required

  • route managementintermediate

Required Qualifications

  • Minimum 2 years of supervisory experience, preferably in waste management, logistics, or transportation (experience, 2 years)
  • CDL (Commercial Driver’s License) preferred or willingness to obtain (experience)
  • Experience with route management, dispatch operations, or fleet supervision (experience)
  • Strong leadership, organizational, and problem-solving skills (experience)
  • Bachelor’s degree preferred but not required (degree)
  • Willingness to relocate for promotion within the company (a plus) (experience)
  • Minimum 2 years of supervisory experience, preferably in waste management, logistics, or transportation (experience, 2 years)
  • CDL (Commercial Driver’s License) preferred or willingness to obtain (experience)
  • Experience with route management, dispatch operations, or fleet supervision (experience)
  • Strong leadership, organizational, and problem-solving skills (experience)

Preferred Qualifications

  • Willingness to relocate for promotion within the company (a plus) (experience)

Responsibilities

  • Supervise and support solid waste collection crews and route drivers
  • Assign daily work schedules and adjust routes and staffing as needed
  • Conduct safety audits, toolbox talks, and monthly safety meetings
  • Monitor service quality and perform field inspections
  • Investigate and resolve customer service issues related to waste collection
  • Oversee the Dispatch Department, ensuring smooth and efficient operations
  • Maintain up-to-date employee records and performance documentation
  • Administer progressive discipline as needed, in line with company policy
  • Complete quarterly performance reviews for all drivers
  • Other duties as assigned
  • Supervise and support solid waste collection crews and route drivers
  • Assign daily work schedules and adjust routes and staffing as needed
  • Conduct safety audits, toolbox talks, and monthly safety meetings
  • Monitor service quality and perform field inspections
  • Investigate and resolve customer service issues related to waste collection
  • Oversee the Dispatch Department, ensuring smooth and efficient operations
  • Maintain up-to-date employee records and performance documentation
  • Administer progressive discipline as needed, in line with company policy
  • Complete quarterly performance reviews for all drivers

Benefits

  • general: Safety-first culture backed by a nationally recognized environmental services leader
  • general: Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future"
  • general: Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status

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