Location:1500 Brooks Ave Rochester, NY 14624 Availability Requirement for this role:Morning, afternoon, evening (includes weekends).Age Requirement:Must be 18 years or olderTime Type:Part time Pay Range:$19 - $20 / hourWhy Work HereWorking at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. Job Description:Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.What will I do?Able to answer a high volume of incoming calls; assist customers by answering any questionsCommunicate with internal customers (store pharmacies) regarding customer information/ordersMeet individual goals and team averages for number of calls per hour and talk time per callAble to multi-task and complete work efficiently and effectivelyComply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelinesRequired Qualifications:Ability to work in a fast-paced environment Systems aptitude, data entry and multitasking skills Preferred Qualifications:1 or more years of pharmacy technician experienceCall center experience Medical or insurance experience Proficiency with EnterpriseRx