Lead Software Engineer - SRE
Wells Fargo
Lead Software Engineer - SRE
Job Description
About this role:Wells Fargo is seeking a Lead Site Reliability Engineer (SRE) to join the WIMT Platform team. This role is responsible for driving the stability, resiliency, performance, and security of mission‑critical platforms that support Wells Fargo Advisors, First Clearing firms, and FINET practices. As a Lead SRE, you will provide hands‑on technical leadership across incident management, automation, observability, and reliability engineering, with a strong focus on proactive risk mitigation and continuous improvement. You will help define and enforce reliability standards while partnering closely with Application Development, Product, Business, and Enterprise teams to ensure operational excellence throughout the full-service lifecycle. This role is ideal for a highly motivated engineer with deep experience operating large‑scale, production systems who takes ownership, values accountability, and is passionate about building resilient, enterprise‑grade platforms. Learn more about career areas and business divisions at https://www.wellsfargojobs.com.In this role, you will:Design and implement scalability, reliability, and observability strategies for cloud and on-premise environmentsDefine SLIs (Service Level Indicators), SLOs (Service Level Objectives), and Error Budgets to improve system reliabilityProvide vision, direction and expertise to leadership on implementing innovative and significant business solutionsMaintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organizationStrategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadershipReview and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factorsDrive adoption of NFRs, best practices-quality and compliance across observability and performance engineeringEnsure high availability and performance of production systems through proactive monitoring and incident responseCollaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goalsLead projects, teams, or serve as a peer mentorRequired Qualifications:5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education5+ years of experience leading observability and monitoring tooling - Splunk, AppDynamics, Splunk Observability, Grafana, Open Telemetry5+ years in infrastructure (windows and Linux) support5+ years proven success in toil reduction initiatives5+ years in cloud application management especially OpenShift Container PlatformDesired Qualifications:5+ years experience in SRE, public & private cloud technologies, Java performance tuning, capacity optimization for mission critical applicationsWorking knowledge of multiple programming languages (e.g., Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS)Hands-on experience with cloud and platform technologies such as AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, and VMwareStrong verbal, written, and interpersonal communication skills for effective collaboration across teamsAbility to engage with and influence stakeholders at various organizational levelsExpert experience on monitoring tools – Prometheus, Grafana, AppDynamics, Glassbox, SplunkAdvanced experience in one or more scripting languages - Python, Shell scripting etcStrong knowledge of Kubernetes, OCP and troubleshooting skillsStrong grasp of Java performance concepts (heap, GC) and critical monitoring metrics for Java appsAbility to identify manual tasks in the processes and automating them to reduce toilJob Expectations:Willingness to work on-site at stated location on the job openingThis position offers a hybrid work schedulePosting End Date: 6 Sep 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Locations
- NC, CHARLOTTE
- MO, SAINT LOUIS
Skills Required
- SREintermediate
- multiple programming languagesintermediate
- cloudintermediate
- oneintermediate
- Kubernetesintermediate
Required Qualifications
- 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (experience, 5 years)
- 5+ years of experience leading observability and monitoring tooling - Splunk, AppDynamics, Splunk Observability, Grafana, Open Telemetry (experience, 5 years)
- 5+ years in infrastructure (windows and Linux) support (experience, 5 years)
- 5+ years proven success in toil reduction initiatives (experience, 5 years)
- 5+ years in cloud application management especially OpenShift Container Platform (experience, 5 years)
- 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (experience, 5 years)
- 5+ years of experience leading observability and monitoring tooling - Splunk, AppDynamics, Splunk Observability, Grafana, Open Telemetry (experience, 5 years)
- 5+ years in infrastructure (windows and Linux) support (experience, 5 years)
- 5+ years proven success in toil reduction initiatives (experience, 5 years)
- 5+ years in cloud application management especially OpenShift Container Platform (experience, 5 years)
- 5+ years experience in SRE, public & private cloud technologies, Java performance tuning, capacity optimization for mission critical applications (experience, 5 years)
- Working knowledge of multiple programming languages (e.g., Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS) (experience)
- Hands-on experience with cloud and platform technologies such as AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, and VMware (experience)
- Strong verbal, written, and interpersonal communication skills for effective collaboration across teams (experience)
- Ability to engage with and influence stakeholders at various organizational levels (experience)
- Expert experience on monitoring tools – Prometheus, Grafana, AppDynamics, Glassbox, Splunk (experience)
- Advanced experience in one or more scripting languages - Python, Shell scripting etc (experience)
- Strong knowledge of Kubernetes, OCP and troubleshooting skills (experience)
- Strong grasp of Java performance concepts (heap, GC) and critical monitoring metrics for Java apps (experience)
- Ability to identify manual tasks in the processes and automating them to reduce toil (experience)
- 5+ years experience in SRE, public & private cloud technologies, Java performance tuning, capacity optimization for mission critical applications (experience, 5 years)
- Working knowledge of multiple programming languages (e.g., Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS) (experience)
- Hands-on experience with cloud and platform technologies such as AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, and VMware (experience)
- Strong verbal, written, and interpersonal communication skills for effective collaboration across teams (experience)
- Ability to engage with and influence stakeholders at various organizational levels (experience)
- Expert experience on monitoring tools – Prometheus, Grafana, AppDynamics, Glassbox, Splunk (experience)
- Advanced experience in one or more scripting languages - Python, Shell scripting etc (experience)
- Strong knowledge of Kubernetes, OCP and troubleshooting skills (experience)
- Strong grasp of Java performance concepts (heap, GC) and critical monitoring metrics for Java apps (experience)
- Ability to identify manual tasks in the processes and automating them to reduce toil (experience)
- a. Third-Party recordings are prohibited unless authorized by Wells Fargo. (experience)
- b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. (experience)
Responsibilities
- Design and implement scalability, reliability, and observability strategies for cloud and on-premise environments
- Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and Error Budgets to improve system reliability
- Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
- Drive adoption of NFRs, best practices-quality and compliance across observability and performance engineering
- Ensure high availability and performance of production systems through proactive monitoring and incident response
- Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
- Lead projects, teams, or serve as a peer mentor
- Design and implement scalability, reliability, and observability strategies for cloud and on-premise environments
- Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and Error Budgets to improve system reliability
- Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
- Drive adoption of NFRs, best practices-quality and compliance across observability and performance engineering
- Ensure high availability and performance of production systems through proactive monitoring and incident response
- Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
- Lead projects, teams, or serve as a peer mentor
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