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Senior Infrastructure Engineer

Wells Fargo

Senior Infrastructure Engineer

full-timePosted: Aug 28, 2026Updated: Sep 3, 2026OH, COLUMBUS

Job Description

About this role:Wells Fargo is seeking a Senior Infrastructure Engineer to support our core banking mainframe environment. In this role, you will provide technical leadership across z/OS, MQ, CICS, IMS, DB2, and Hogan technologies, driving platform stability, resiliency, and operational excellence. You will lead the resolution of complex production issues, support critical infrastructure initiatives, and help reduce operational risk through automation, monitoring, and continuous improvement. If you are passionate about solving complex technical challenges, supporting mission-critical systems, and making a meaningful impact on the financial well-being of millions of customers, you will find this role both rewarding and purpose-driven. Learn more about career areas and business divisions at https://www.wellsfargojobs.com. In this role, you will:Lead or participate in high level technical concepts spanning technology and businessDevelop specifications for complex infrastructure systems, design and test solutionsContribute to the testing of business, application and technical infrastructure requirementsDrive solutions to reduce recoveryReview and analyze solutions for cloud security, secrets management and key rotationsDesign, code, test, debug and document programs using Agile development practicesDesign complex system upgradesResolve troublesome trends as they developDevelop a long range plan designed to resolve problems and prevent them from recurringDirect the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure successCollaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsRequired Qualifications:4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:4+ years of experience supporting IBM z/OS mainframe environmentsStrong hands-on experience with: IBM z/OS, CICS, IMS, DB2, and Mainframe and infrastructure technologies4+ years of experience of MQ support experience4+ years of experience building, troubleshooting, and executing JCLDirect experience supporting Hogan applications and associated infrastructure is a plusStrong verbal and written communication skillsAbility to communicate technical concepts to non-technical stakeholdersExperience working in highly regulated financial services environmentsJob Expectations:Provide technical leadership and subject matter expertise for the Mainframe environment, ensuring platform stability, resiliency, and performanceSupport, maintain, and enhance mission-critical mainframe infrastructure technologies, including z/OS, MQ, CICS, IMS, DB2, and related middleware componentsLead the troubleshooting and resolution of complex production incidents, service degradations, and critical outages impacting Hogan applications and supporting infrastructureParticipate in a rotating 24 x 7 on-call support schedule, including evenings, weekends, and holidays, to provide rapid response and recovery for critical production incidentsPerform root cause analysis for recurring issues and develop sustainable solutions that improve platform reliability and reduce operational riskPartner closely with application development teams, production support teams, infrastructure teams, and business stakeholders to ensure successful delivery of technology solutionsSupport change management activities, including change planning, implementation, validation, and post-implementation reviews for critical banking systemsProven ability to troubleshoot complex incidents and restore service quicklyExperience implementing monitoring, automation, and operational stability improvementsKnowledge of disaster recovery, resiliency, business continuity, and high-availability conceptsExperience reducing recurring production issues through root cause analysis and remediationProven track record of resolving complex technical challengesAbility to mentor junior engineers and share institutional knowledgeStrong collaboration skills across application, platform, infrastructure, and business teamsExperience influencing technical decisions and driving operational improvementsPay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.$87,000.00 - $140,000.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:2 Sep 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Locations

  • OH, COLUMBUS
  • AZ, CHANDLER

Required Qualifications

  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (experience, 4 years)
  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (experience, 4 years)
  • 4+ years of experience supporting IBM z/OS mainframe environments (experience, 4 years)
  • Strong hands-on experience with: IBM z/OS, CICS, IMS, DB2, and Mainframe and infrastructure technologies (experience)
  • 4+ years of experience of MQ support experience (experience, 4 years)
  • 4+ years of experience building, troubleshooting, and executing JCL (experience, 4 years)
  • Direct experience supporting Hogan applications and associated infrastructure is a plus (experience)
  • Strong verbal and written communication skills (experience)
  • Ability to communicate technical concepts to non-technical stakeholders (experience)
  • Experience working in highly regulated financial services environments (experience)
  • 4+ years of experience supporting IBM z/OS mainframe environments (experience, 4 years)
  • Strong hands-on experience with: IBM z/OS, CICS, IMS, DB2, and Mainframe and infrastructure technologies (experience)
  • 4+ years of experience of MQ support experience (experience, 4 years)
  • 4+ years of experience building, troubleshooting, and executing JCL (experience, 4 years)
  • Direct experience supporting Hogan applications and associated infrastructure is a plus (experience)
  • Strong verbal and written communication skills (experience)
  • Ability to communicate technical concepts to non-technical stakeholders (experience)
  • Experience working in highly regulated financial services environments (experience)
  • a. Third-Party recordings are prohibited unless authorized by Wells Fargo. (experience)
  • b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. (experience)

Responsibilities

  • Lead or participate in high level technical concepts spanning technology and business
  • Develop specifications for complex infrastructure systems, design and test solutions
  • Contribute to the testing of business, application and technical infrastructure requirements
  • Drive solutions to reduce recovery
  • Review and analyze solutions for cloud security, secrets management and key rotations
  • Design, code, test, debug and document programs using Agile development practices
  • Design complex system upgrades
  • Resolve troublesome trends as they develop
  • Develop a long range plan designed to resolve problems and prevent them from recurring
  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Lead or participate in high level technical concepts spanning technology and business
  • Develop specifications for complex infrastructure systems, design and test solutions
  • Contribute to the testing of business, application and technical infrastructure requirements
  • Drive solutions to reduce recovery
  • Review and analyze solutions for cloud security, secrets management and key rotations
  • Design, code, test, debug and document programs using Agile development practices
  • Design complex system upgrades
  • Resolve troublesome trends as they develop
  • Develop a long range plan designed to resolve problems and prevent them from recurring
  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Benefits

  • general: Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
  • general: Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • general: Health benefits
  • general: 401(k) Plan
  • general: Paid time off
  • general: Disability benefits
  • general: Life insurance, critical illness insurance, and accident insurance
  • general: Parental leave
  • general: Critical caregiving leave
  • general: Discounts and savings
  • general: Commuter benefits
  • general: Tuition reimbursement
  • general: Scholarships for dependent children
  • general: Adoption reimbursement

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