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WPS Port Agency Assistant, Vietnam

Wilhelmsen

WPS Port Agency Assistant, Vietnam

full-timePosted: Aug 4, 2026Updated: Sep 3, 2026Ho Chi Minh City

Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Main Responsibilities:Providing smooth operation for husbandry services related to crew change, meet and greet, cash to master, medical assistance etc…Acting as WPS representative towards vessel crew.Proactively catering to vessel’s requirements.Communicating with vessels to collect the information required by the different parties.Monitoring regulatory compliance (terminal and access channel restrictions, vessel line-up, cargo handling method and rate, pre-arrival notifications).Communicating with various governmental authorities (Port Authorities, Immigration, Health and Quarantine, Custom etc…)Preparing ships’ customs, port authorities, Immigration and other pertinent documents.Attending to vessel arrival/departure (after hours while on duty).Keeping masters notified of berthing prospects, operation schedule, and special requirements.Arranging pilot, linesmen, tug service for vessel arrival/shift/departure.Assisting Fleet Operators and Ship Owners, Charterers, and relating parties by keeping them closely updated on vessels’ progress.Qualifications:Good English speaking and writing skills, able to read and understand maritime and shipping related documents.Able to process and follow guidelines instructed by authorities or relating parties. College or University graduate. Working knowledge of MS Word, Excel, and Outlook.At least one year’s experience as a boarding agent.Familiar and experienced with E-documents submission on National Single Window system.Basic knowledge of Vietnam port system and local access channels.Strong teamwork and collaboration skills are required.Attentive to details, methodical and well planning.People oriented: must be able to build strong relationships with crew, owners, suppliers, service providers, and authorities.Ability to work under pressure.Ability to work overtime.Interested candidates can send us your latest resume, containing:Education backgroundDetailed work experienceDate of availabilityWe regret that only shortlisted candidates will be notified.Work Location:Wilhelmsen Port Services Co., Ltd.Room 1609, Mapletree Business Center,No. 1060 Nguyen Van Linh Street,Tan Hưng WardHochiminh City, VietnamNumber of employees in Vietnam: 22Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.#WPS

Locations

  • Ho Chi Minh City

Skills Required

  • MS Wordintermediate
  • Vietnam port systemintermediate

Required Qualifications

  • Good English speaking and writing skills, able to read and understand maritime and shipping related documents. (experience)
  • Able to process and follow guidelines instructed by authorities or relating parties. (experience)
  • College or University graduate. (experience)
  • Working knowledge of MS Word, Excel, and Outlook. (experience)
  • At least one year’s experience as a boarding agent. (experience)
  • Familiar and experienced with E-documents submission on National Single Window system. (experience)
  • Basic knowledge of Vietnam port system and local access channels. (experience)
  • Strong teamwork and collaboration skills are required. (experience)
  • Attentive to details, methodical and well planning. (experience)
  • People oriented: must be able to build strong relationships with crew, owners, suppliers, service providers, and authorities. (experience)
  • Ability to work under pressure. (experience)
  • Ability to work overtime. (experience)
  • Interested candidates can send us your latest resume, containing: (experience)
  • Education background (experience)
  • Detailed work experience (experience)
  • Date of availability (experience)
  • We regret that only shortlisted candidates will be notified. (experience)

Responsibilities

  • Providing smooth operation for husbandry services related to crew change, meet and greet, cash to master, medical assistance etc…
  • Acting as WPS representative towards vessel crew.
  • Proactively catering to vessel’s requirements.
  • Communicating with vessels to collect the information required by the different parties.
  • Monitoring regulatory compliance (terminal and access channel restrictions, vessel line-up, cargo handling method and rate, pre-arrival notifications).
  • Communicating with various governmental authorities (Port Authorities, Immigration, Health and Quarantine, Custom etc…)
  • Preparing ships’ customs, port authorities, Immigration and other pertinent documents.
  • Attending to vessel arrival/departure (after hours while on duty).
  • Keeping masters notified of berthing prospects, operation schedule, and special requirements.
  • Arranging pilot, linesmen, tug service for vessel arrival/shift/departure.
  • Assisting Fleet Operators and Ship Owners, Charterers, and relating parties by keeping them closely updated on vessels’ progress.

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