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Customer Service - India Jr.Analyst, Process

WM

Customer Service - India Jr.Analyst, Process

full-timePosted: Sep 1, 2026Deadline: Sep 7, 2026Gurgaon, Haryana, India

Job Description

IJob Title: Customer Service Executive Location: GurgaonJob Type: Full-TimeExperience: 6months to 2 YearsShift: Rotational ShiftsWorking Days: 5 Days a Week (Rotational Offs)About the Role:Are you a confident communicator with a passion for helping people? Join our dynamic customer service team in Gurgaon, where every call is an opportunity to make a difference.We are hiring Customer Service Executives for our Non Voice Process who can deliver excellent customer experiences and build lasting relationships. Whether you're a f6 month expereince or bring up to 2 years of experience, we welcome you to be part of a growing team that values clarity, empathy, and professionalism.What You’ll Do:-Address customer queries, provide accurate information, and resolve issues on the spotWork collaboratively with team members to meet and exceed service standardsAdapt to different customer personalities and handle challenging conversations with patienceWhat We’re Looking For:Excellent spoken English and communication skillsPositive attitude and a customer-first mindsetAbility to multitask and stay organized in a fast-paced environmentComfortable working in rotational shifts and rotational weekly offsBasic computer skills and typing speedOpen to 6-month experience; candidates with up to 2 years of experience in customer service preferredWhy Join Us?5-day work week for work-life balanceFriendly and inclusive work environmentFast-paced and engaging role that helps build your career in customer service Interview Details:Dates - 11th Aug till 14th AugTime - 2pm to 4pmAddress: - 10th Floor Tower – E & 11th Floor, Tower D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari,Gurgaon Faridabad Road, Gurgaon – 122003Contact Person - Shachi Sharma (7428923169 / ssharm44@wm.com)

Locations

  • Gurgaon, Haryana, India

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